Frequently Asked Questions

Is my piano worth restoring?

Whether it is a well-known brand or not, any piano can be restored. The decision often comes down to the subjective value you place on your piano and the amount of money it will take to restore it, versus the cost to purchase a different piano that already meets your requirements.

We recommend that you think about how much money you want to spend on restoring your piano, then list exactly what you would like to improve about your piano. For instance, do you want the cabinet refinished or any of the mechanical parts improved? One of our friendly piano experts would be happy to give you a quote on the restoration work so that you can decide if your piano is worth restoring. Learn More

Are vintage pianos better than newer pianos?

Among high end brands, such as Steinway, there are qualitative differences in how pianos are made. Different materials and production techniques are employed during manufacturing. Subjectively, many people prefer the sound of restored vintage high end pianos over new high end models, but both enjoy excellent build quality. Typically the style and price will be the deciding factors in choosing between these options.

With second tier piano brands, a restored piano is always the better choice. A hand-made vintage era (early 20th century) Mason & Hamlin, Chickering, or Knabe, piano that has been fully restored will be of significantly higher quality than any mass produced piano on the market today, and cost about the same amount of money.

I am not in New Jersey, can I still work with Lindeblad?

Yes. We have thousands of customers from all over the world, most never step foot in our showroom. While we would love to have you visit us in person, our piano experts are great at working with you online and over the phone to make sure you get exactly what you want. We work with shipping companies that specialize in the delicate work of moving pianos so you don't have to worry about it. We also have a 30 day money-back guarantee. Learn More

Who handles the shipping?

We handle all of the shipping logistics for your piano restoration or purchase.Through our network of specially trained piano movers, we coordinate the pickup and delivery of pianos all over the world, every day. Additionally, once delivered we will have your piano tuned by a local professional. Learn More

How long does a restoration take?

A full piano restoration typically takes about 3 to 4 months to complete. If you need one done faster, please contact one of our friendly piano experts who can help see if we will be able to accomodate your timeline.

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How does your lifetime trade in policy work?

When you buy a restored piano from Lindeblad you can, at any time in the future, exchange that piano for another of our pianos and apply the full price you paid to the exchange.

What parts do you use when restoring a piano?

We use only the world's finest parts. We typically offer parts from the original manufacturer like Steinway New York, Steinway Hamburg, Bosendorfer, and Mason & Hamlin, but we will taylor the restoration to your requirements. If alternate parts will serve your needs better, we are happy to use them. Learn More

Do you use genuine Steinway parts?

Yes. We use genuine Steinway parts. But, if another manufacturer's parts will serve your needs better, we are happy to use them. Learn More

Do you replace soundboards?

Yes. Our soundboards are hand-crafted to original specifications using traditional methods. We use the same Alaskan Sitka Spruce from the same suppliers as Steinway.

Thanks to the quality of wood and hand craftsmanship that was used in the making of early century pianos, many soundboards we encounter are still in excellent condition, or need only minor cosmetic repairs. Learn More

What is your warranty?

All of our pianos have a five-year soundboard warranty and a twenty-year warranty on all parts we've replaced or certified. We provide a written warranty specific for each customer so that you have the chance to examine the terms in detail.

Can you provide a loaner piano while mine is being restored?

Yes. Speak with one of our friendly piano experts for details.

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I am looking for a particular piano that you do not have in stock, can you find it for me?

Yes. If we do not have exactly what you are looking for in our inventory, our piano buying team will find it and we will restore it to your specifications.

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Most of your pianos are unrestored. What if I don't like it anymore once it is restored?

Our No-Risk Restoration has you covered. When you select an unrestored piano, we will work with you to customize the restoration and then provide you with an itemized quote for the cost of that restoration. We ask you to pay one-half of the cost upfront as a fully refundable deposit. When the restoration is complete, you pay the remaining balance and we ship the piano. At that point you have 30 days to play the piano and make sure it is perfect. If you are not satisfied, simply let us know, and we will pick up the piano and give you a full refund.

I am selling my piano, should I restore it first?

We do not recommend that you restore a piano to improve its saleability. Unlike a home remodeling project that often results in appreciation above the cost of the renovation, a piano restoration typically adds value to a piano equal to the cost of the renovation. Instead, we recommend you sell the piano as is and allow the buyer to restore the piano to their specifications.