Dear Paul,
Andy and I want to thank you and Todd for being so helpful. Choosing a piano and buying it via internet (sight unseen) could have been a questionable experience at best. Not knowing what to ask or how to go about this was concerning. You and Todd were great. We didn't have to ask much because you have us information that we didn't realize we needed until you said it. As it was, the experience became as follows: We googled, we saw, we called, and we purchased. It arrived in great condition! The movers were helpful and knowledgeable.
Thank you both for such a pleasant experience.
Becky and Andy McCluskey